Introduction
Explanation of terms
Scope of application
Nature of the data collected, processed and used
Purpose of data collection
Passing on of information to third parties
Use of cookies
Data processing for marketing and analysis purposes
social networking
Direct marketing and online advertising
Data security and transmission security
Data retention period
Right of access, rectification, erasure and appeal
Scope
Contact person
Up-to-dateness and changes of the privacy policy
Your-Taxi GmbH (hereinafter also referred to as YOURTAXI, we or us), the protection of your personal data is an important concern. Your trust is of great importance to us. For these reasons the following data protection declaration will provide you with information on how we guarantee data protection on the YOURTAXI platform, what types of data are collected and how the data provided is processed and used.
Please note that we will amend the privacy policy from time to time and that only the most current privacy policy will apply. The revised version shall apply from the published effective date. It is therefore recommended to read the current version regularly. You will be notified in advance of any material changes to this privacy policy, subject to a reasonable period of notice.
You can access the data protection declaration at any time in the footer on all pages by clicking on the "Data protection" link. Any third-party websites that can be accessed via our portals are not subject to the principles set out here. We assume no responsibility or liability for the observance of data protection by third party websites.
1. definitions of terms
Personal data (data): are all details of personal or factual circumstances of a specific (identified) or determinable (identifiable) person. This means that it is information that is assigned to you personally and can say something about you. In this data protection declaration the term "data" is also used for this purpose.
Processing/editing: Any handling of personal data, with or without the aid of automated procedures, regardless of the means and procedures used, in particular the obtaining, storage, use, disclosure, archiving or destruction of your data.
2. scope of application
By using our website and, if applicable, by creating a personal account, you declare that you agree with the data protection declaration described below and with the manner in which the data is collected, processed and used as described therein.
3. type of data collected, processed and used What data is collected, processed and used about you?
The type and extent of the collection and use of your data differs according to how you use the website of YOURTAXI. A distinction is made whether you use the website purely for information purposes or to make use of services (e.g. registration for newsletter) and/or the protected access area. The latter is only accessible after prior registration and personal login.
Use of the website without registration
You can use most of our website without registration. As a non-registered user, no personal data is collected from you, with the exception of the data that our web servers automatically collect when you visit the YOURTAXI website. Such computer-related data includes the anonymised IP address, the type of browser software used including settings, the date and time of your visit to our website and the duration of your visit. When calling up Internet pages, this data is technically mandatory and is transmitted by your browser. However, this data is generally not personal, which is why it is not possible for us to assign the data collected to a specific natural person.
Collection of personal data (for registration and/or use of services)
Personal data is data relating to a specific or identifiable person and thus allows conclusions to be drawn about your identity. When visiting and using our website and the general use of our services, we collect, store and process the following personal data, among others:
User data that you provide to us when filling out forms on our website. This includes information that you give us when you enter the registration page or when you register for the newsletter (e.g. personal details such as name, date of birth, marital status, address, telephone number, e-mail address etc.);
Other information required to use and provide our services.
YOURTAXI only collects the data that is necessary for the execution of the services you have requested via the website. No further personal data will be collected unless you provide us with such data with your consent. YOURTAXI observes and complies with the principles of good faith, legality, transparency of purpose limitation, correctness, integrity and confidentiality and proportionality.
4. purpose of data collection
For what purpose is your data collected?
YOURTAXI collects, stores and uses data, both personal and non-personal, for the following purposes: for the optimal, secure, pleasant and efficient provision and execution of our services; for the efficient administration and continuous improvement of our website; for the analysis of visitor and user behaviour on our website, recording of trends and compilation of statistics; for a website that is optimally tailored to your needs; for sending newsletters and for (personalised) advertising measures, provided the user has given us appropriate consent; and for other purposes in connection with the operation of the website.
5. disclosure of information to third parties
YOURTAXI may pass on the collected data to affiliated group companies, cooperation partners and commissioned third parties at home and abroad for the above-mentioned purposes. The respective data recipients who have access to the data collected by YOURTAXI are obliged to observe data protection. Third-party service providers receive data only to the extent necessary and are obliged to use the data exclusively for order processing and not for other purposes. In the case of cross-border data transfer, we ensure through agreements with the data recipients that they commit themselves to adequate data protection.
Disclosure of your data to regulatory authorities, judicial authorities or other competent persons is also expressly permitted if required by applicable law.
6. use of cookies
What are cookies and how are they used on our platform?
Our website uses technologies including cookies to collect certain information and to design the website according to your needs. Cookies have the purpose of facilitating communication and Internet use and should help to make your visit to our website easier, more pleasant and more meaningful.
Cookies do not damage the hard disk of your computer, nor do they transmit personal data of the users to us.
Cookies are small text files which are placed on your local access device (PC, smartphone, tablet or similar) via your browser when you visit the YOURTAXI website and store specific information relating to the device temporarily or permanently. This includes, for example, recording the browser type, the pages visited or language settings. This enables our web server to recognize the user's access devices on the next visit as soon as a connection to your browser has been established. The cookie thus helps to provide and present an individualised website that is tailored to the needs of the user. This will help you to find your way around our website more quickly during a subsequent visit and will enable you to use it more efficiently. It is important to note that the access device is not identified, but only the person.
YOURTAXI also uses the cookie technology for statistical, analytical and marketing purposes. This enables us to identify the usage habits of our visitors and registered users, the type and number of visits to our website, to record trends and to compile statistics. This helps us to recognize the potential for improvement of our website and to ensure continuous optimization in terms of usability, speed and performance.
You will be informed on the start screen of our website that when you use our website you accept our privacy policy and the associated use of cookies.
We further point out that you can generally control or reject the storage of cookies on your access device via the web browser. Furthermore, you are also able to delete already set cookies. In the menu bar of your browser, you can use the help function to find out more about this and make your preferred settings. However, please note that disabling cookies may result in limited access to our website.
7. data processing for marketing and analysis purposes
We use various web analysis tools on our website (including Google Analytics, Google AdWords, Google Tag Manager) to record and evaluate the usage behaviour of our visitors by means of tracking data. We work together with third party companies that help us to collect this data. Technically, these tools also work with cookies. The data generated by the tracking code and the cookie about your visit to our website may be transmitted for analysis purposes to third parties who provide the service. Cookies, with which tracking data is collected, do not contain any personal data, i.e. the IP address is shortened directly on your access device and thus made anonymous. This ensures an anonymous transmission and storage of the data. These data are collected for the purpose of the continuous optimization of our web presence and the improvement of advertising measures, as well as for an even more secure and needs-based service. Detailed information about the data collected by the respective providers can be found on the respective website of the third party provider (please find a more detailed description and the link immediately after). You can use addons to avoid the collection of your data. YOURTAXI does not sell or rent personal or individual-related data and information to third parties.
Use of Google Analytics
We use Google Analytics, a web analysis service of Google Inc. "( Google ). Google Analytics uses cookies, i.e. text files which are stored on your computer and which enable an analysis of your use of the website and the mobile application. The information generated by the cookie about your use of the website and the mobile application is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on our websites and the mobile application, your IP address will be shortened by Google within member states of the European Union or in other states which are parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website and the mobile application, to compile reports on the website and application activities and to provide further services related to the website, application and internet use. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website or the mobile application. You can also prevent the collection of data generated by the cookie and related to your use of the website and the mobile application (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
Use of Google AdWords Conversion Tracking
We use the online advertising program "Google AdWords" and within Google AdWords the conversion tracking. Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies lose their validity after 30 days, do not contain any personal data and therefore do not serve for personal identification.
If you visit certain pages on our website and the cookie has not expired, Google and we may recognise that you have clicked on the ad and been redirected to that page. Every Google AdWords customer receives a different cookie. Therefore, there is no possibility that cookies can be tracked via the websites of AdWords customers.
The information collected using the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. Here, customers are informed of the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive information that can be used to identify users personally.
If you do not wish to participate in the tracking, you can object to this use by preventing the installation of cookies through a corresponding setting in your browser software (deactivation option). They will then not be included in the conversion tracking statistics. You can find further information as well as Google's privacy policy at
http://www.google.com/policies/technologies/ads/
http://www.google.de/policies/privacy/
Using Google Tag Manager
We use the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie loose domain and does not collect any personal information. The tool takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager.
8. interaction with social networks
We use social plug-ins (hereinafter referred to as plug-ins) from social networks on the Internet. These plug-ins can be identified by the logo corresponding to the network on our website.
When you visit a website with such a plug-in, a direct connection is established with the servers of the corresponding social network. It is important to note that we use a so-called two-click solution of the plug-in for your protection. This means that the plug-ins on our website are initially inactive. Only when you click on one of the logos is the corresponding plug-in activated and a connection, as well as a data transmission that you visit our website, among other things, to the third party provider granted. If you are also logged in to this network with your username and password at this time, it is possible that all interactions with the plug-in will be assigned to your profile. For example, content from our website can be linked to your profile. Other users of the network may learn of such interactions. YOURTAXI is neither connected in any way with the third party operators whose websites are integrated by means of plug-ins, nor is it responsible for them in any way. We have no control over the use of personal data collected by third parties in this way and accept no responsibility or liability. If you are not a member of the social network or are not logged in there, there is still the possibility that your IP address is transmitted and saved.
Below you will find a list of the social networks whose plug-ins are integrated into our website. The contact data and data protection guidelines with details of the respective operators can be found on the respective websites of the operators:
Our digital offers include the so-called Like-Button from Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2 Ireland. The Facebook privacy policy can be found at https://www.facebook.com/policy.php
The Google+ button is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The relevant data protection declaration can be found at http://www.google.com/intl/de/+/policy/+1button.html .
LinkedIn is operated by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. The privacy policy of LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy .
The Twitter service is used by Twitter Inc. 795 Folsom St., Suite 6000, San Francisco, CA 94107, whose privacy policy is available at http://twitter.com/privacy.
Youtube is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). You can find the data protection information from Google at http://www.google.com/intl/de/+/policy/+1button.html
9. direct marketing and online advertising
With your registration and/or use of services on our portal, we can also use your personal data for personalised advertising measures. This concerns both the personalization of advertising by e-mail, such as e-mails with general information or advertising character (newsletter), and the delivery of personalized content and advertising on our portal. For this purpose, we can automatically evaluate information known to us about your usage behavior on our portals, so that we can avoid that you receive inappropriate advertising.
We are entitled to commission third parties with the technical processing of advertising measures and advertising for ourselves and are entitled to pass on your data for this purpose.
10. data security and transmission security
The data collected by YOURTAXI are subject to the highest standards of confidentiality and are treated with the utmost care and discretion. YOURTAXI has implemented adequate technical and organisational measures to protect against unauthorised access, destruction, abuse, disclosure and/or manipulation. All data is stored at Amazon Switzerland Cloud Trail on servers of AWS within Switzerland, whose data centers meet the highest security requirements and are both ISO 27001 certified. Documents are stored encrypted in the Object Store of the Cloud Trail. Furthermore, we would like to point out that we also take the company's internal data protection seriously. All our employees and the service companies commissioned by us are bound to data protection and confidentiality and have been instructed about the legal requirements.
Communication via the website is carried out using secure SSL (Secure Socket Layer) encryption. Please note that it is nevertheless possible that data which you transmit to YOURTAXI via the Internet or an e-mail service may be viewed by third parties without permission.
It is also possible that, due to the nature of the Internet, the data may circulate across borders via servers in third countries, i.e. also countries that do not offer the same level of data protection as your country of residence. However, this will only happen if it is appropriate for the data processing described in this privacy policy. You should therefore not pass on very confidential information via the Internet (e.g. e-mail).
However, YOURTAXI can assure you that your data will be treated in accordance with the applicable data protection regulations and that everything will be done to protect against unauthorised access by third parties. Nevertheless, we cannot guarantee the confidentiality and complete protection of the messages and therefore cannot assume any liability.
If you are registered with YOURTAXI as a user, access to your account is only possible after entering your personal password. You should always treat payment and access information as confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.
11. retention period of the data
We will only store your data for as long as is legally required or necessary in accordance with the purpose of processing. In the case of analyses, we store your data until the analysis is completed. If we store data on the basis of a contractual relationship with you, this data will remain stored at least as long as the contractual relationship exists and at most as long as the limitation periods for possible claims from us run or statutory or contractual storage obligations exist.
12. right of access, rectification, cancellation and appeal
You have the right to assert your data protection rights at any time and to request information on whether and which personal data about you are processed by us. You can also have your personal data corrected, blocked or deleted at any time with written notification and appropriate proof of your identity to the following address: info@yourtaxi.ch
Please note that even after your request to block or delete your personal data, we must retain some of it within the scope of our legal or contractual storage obligations (e.g. for billing purposes) and in this case we will only block your personal data to the extent necessary for this purpose. Furthermore, the deletion of your personal data may mean that you can no longer obtain or use the services you have registered. Under certain conditions, you have the right to request that we disclose your personal data to you or to a third party designated by you in a standard format. You also have the right to complain to the competent supervisory authority about the data processing.
13. scope of application
This privacy policy applies to all data that we receive as a result of your use of our website. It does not include the content of third party websites, even if you access those third party websites via links on our website. We have no influence on the content, data processing and handling of third party websites and therefore cannot accept any responsibility for them. We ask you to observe the specific data protection declarations of the respective third party websites.
When processing your personal data YOURTAXI is subject to Swiss data protection law. Other data protection laws are applicable if your data is processed abroad (e.g. by an authorised service provider).
14. contact person
If you have any questions regarding data protection on our website, would like to request information or request the deletion of your data, please contact our contact person for data protection law by sending an e-mail to: info@yourtaxi.ch.
The contact details of our data protection officer are as follows:
Your-Taxi GmbH
Data Protection Officer
Unterfeldstrasse 21
CH-8050 Zurich
15. timeliness and changes to the privacy policy
Due to the further development of our website or the implementation of new technologies, it may become necessary to change this privacy policy. Registered users will be notified of any material changes to the privacy policy by e-mail to the e-mail address provided during registration or by a corresponding note in a suitable place after logging into the user account.
The current data protection declaration can also be called up and printed out by you at any time on our website. The original privacy policy is available in German. The translated versions are only for better comprehensibility. In the event of any dispute, the German text shall prevail.
YOURTAXI | February | 2024
